Privacy Policy for Premier Health Solutions

USA

1. Introduction

Premier Health Solutions USA ("we," "our," or "us") values your privacy and is committed to protecting your personal and health information in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable federal and state laws. This Privacy Policy explains how we collect, use, disclose, and protect information about our patients and visitors to our website and app.

2. Information We Collect

Types of Information:

• Personal Information: Name, address, email, phone number, and other identifiers that can identify you.

• Health Information (PHI): Medical records, health conditions, treatment details, billing information, and other health-related data.

• App Permissions: If you use our mobile app, we may request permission to access certain features on your device:

• SMS (Text Messaging): To send and receive SMS communications for appointment reminders, treatment updates, or other healthcare-related information.

• Phone Calls: To make and receive phone calls, allowing our team to communicate with you directly regarding your care.

• Email: To communicate with you via email for appointment scheduling, billing, and other healthcare services.

You may control these permissions through your device settings. Note that disabling certain permissions may affect the app’s functionality.

3. How We Use Your Information

Purposes of Use:

• To provide and improve healthcare services.

• For billing and payment purposes.

• For administrative purposes, such as quality assurance and compliance.

• To communicate with you through SMS, email, and phone calls regarding appointments, treatment, health updates, and other healthcare-related information.

4. Disclosure of Your Information

We may share your information with third parties in the following situations:

• With healthcare providers involved in your care.

• With your authorization to any party you designate.

• For legal purposes if required by law, such as public health authorities or law enforcement.

• With service providers who help us operate and provide services, who are required to keep your information confidential.

5. Protecting Your Information

We implement various administrative, technical, and physical safeguards to protect your PHI:

• Data Encryption: Protecting data during transmission and storage.

• Access Controls: Limiting access to your information to authorized personnel.

• Monitoring and Auditing: Regularly reviewing our systems to ensure compliance.

6. Your Communication Permissions

We are committed to respecting your communication preferences:

• Text (SMS) and Phone Communications: By providing your phone number, you consent to receive text messages and phone calls related to your healthcare. Standard messaging and data rates may apply.

• Email Communications: By providing your email, you consent to receive communications related to healthcare, billing, and updates from Premier Health Solutions USA.

You may opt out of receiving certain communications by contacting us, but please note that opting out may limit our ability to provide some services.

7. Your Rights

You have the right to:

• Access your medical records and request corrections.

• Restrict how your information is used or disclosed.

• Request an accounting of disclosures.

• File a complaint if you believe your privacy rights have been violated.

8. Cookies and Tracking Technologies

Our website and app may use cookies and similar technologies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or need to exercise your rights, contact us at:

• Email: contact@premierhealthsolutions.us

• Phone: 1-888-959-4211

• Address: 1887 Whitney Mesa Dr #9852, Henderson, NV - 89014.